AI Review Response Generator
This free AI review response generator writes two reply options to a customer review, whether it is five stars or one. Paste the review, choose the rating, add your business name and any real fix you are offering, and pick a tone. Replies are polite, specific and short, ready to post on Google, Facebook or Trustpilot.
AI Review Response Generator
AI Writing
About this tool
The generator asks Claude, an AI model, to reply the way a thoughtful owner would: thank the customer, refer to what they actually said, own any problem without arguing and offer a real next step only if you supply one. It does not promise refunds, discounts or outcomes you did not give it.
Paste the review, pick the star rating, add your business name and, for a complaint, what you can truly offer, such as a call or a replacement. Run it, then choose one of the two options and personalise it. Sign with a real name and keep the reply under 100 words.
The review box takes up to 1,500 characters. Replies are AI-generated, so check they match the facts and your policies before you post. Never share private customer details in a public reply, never argue, and report reviews that break the platform's rules instead of responding. Do not write fake reviews; that is against the rules of every review platform.
Frequently asked questions
How should I answer a negative review?
Thank the customer, say sorry for the specific problem without arguing, and offer a real way to fix it offline, such as a phone number or email. Keep it short and calm. Future customers read your reply as much as the review.
Can I use it to write reviews?
No. The tool is for replying to genuine customer reviews. Writing fake reviews breaks platform rules and consumer law in many countries and can get your listing removed.
How much text can I use, and are there limits?
Each run accepts up to 1,500 characters for the review. There is also a fair-use limit on AI runs per visitor each day so the tool stays free. When you reach it, the free tools that do not use AI still work, and you can run this one again the next day.
How accurate is the AI output?
No AI output is guaranteed accurate. This tool can misread your meaning, repeat a common phrase or state a detail you did not give it, so read the reply through, check every name, number and claim, and edit it before you publish. Treat it as a fast first draft that you review, not finished copy.